Terms & Conditions

Terms and Conditions of Sale
Payment will be required in full by bank transfer, cleared cheque or PayPal (subject to a 3% surcharge).
 5-Day Approval Period
I am committed to producing the finest instruments I am capable of. I want for you to be satisfied with the quality, set-up and sound of your guitar. For that reason, I offer a five-day approval period, which begins on the day the shipping carrier delivers the guitar to the destination address. If, within that 5-day period, you determine that the guitar is not for you, notify me via e-mail or telephone, and arrange for a return. This approval period does not apply to highly customized guitars or sale price instruments.
Returns and Refund
 Please notify me of your intent to return the guitar within the approval period (Read “5-Day Approval Period” section above). Return shipping and insurance costs will be paid by you, and will not be refunded. To qualify for a refund, returned guitar (and the original supplied case) must be received in its original condition, without modifications or damage. The refund amount will be calculated as follows:
 Original purchase price
 minus initial deposit if applicable
 minus any restoration costs if the guitar arrives altered or damaged (including the effects of humidity)
= Refund amount
Refund will be issued upon re-sale of the guitar to another customer or within 60-days, whichever is sooner.

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